privacy policy

 

SECTION 1 — WEBSITE

Epiphany Soapworks ("we", "us, "our") is committed to honoring the privacy of our customers ("you, "your"). This privacy policy applies to www.epiphanysoapworks.com ("website") and describes how we collect and use the personal information you provide while using this website. We collect personal information such as your name, phone number, address, and email address when you place an order. When you provide us with this information to complete your transaction, verify your credit card, and place an order, we assume that you consent to us collecting the information provided and using it for the purpose of making a purchase only. 

When you click on links while using this website, they may direct you away from our website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements as well.

SECTION 2 —  SQUARESPACE AND STRIPE

This website is hosted via Squarespace, Inc., who provides us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Squarespace's database.  Squarespace uses a third party payment processor during checkout, Stripe, who gathers and stores your credit card information, your email address, your phone number, and address. This information is used to complete your purchase. Stripe will share your contact information, but not your card information, with us as part of your purchase, so that we may ship your purchase and have contact with you about your order.

Section 3 — Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Section 4 — Cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. We use cookies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services may not function properly.

SECTION 5 — AGE OF CONSENT

By using this website, you represent that you are at least the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 6 — mailing list

When joining our mailing list, we collect your email address. This information is used solely for the purpose of communications between Epiphany Soapworks and the customer.

We have a no spam policy and provide you with the ability to opt-out of our communications by selecting the unsubscribe link at the footer of all emails.

We are compliant with the CAN-SPAM Act of 2003. You will never receive misleading information, nor will we sell, rent, or share your email address with another party.

SECTION 7 — Notification of Changes

We reserve the right to change, modify, or alter our website, its content, and this privacy policy at any time. If changes are made, they will become effective immediately. It is your responsibility to check our privacy policy before continued use of our website. By using this website and/or enrolling in our mailing list, you are agreeing to this privacy policy.

Section 8 — Questions and Contact Information

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us here or via email at hello@epiphanysoapworks.com.

Updated October 2017